/agree with this. As an ex Eve & WoW player looking for a new game a few months back, I downloaded the free trial of SWG, and it was ok. Not great, but ok enough for me to think about giving them a month of subs to try the game for real. That was until I noticed the crapflood of abuse that was being directed at the NGE by existing players. Sure, they might just be a vocal minority, but it doesn't bode well for the community, and community is what makes these games, so rightly or wrongly I left SWG alone.