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Comment: Re:You'll get ignored. (Score 1) 479 479

I did this work some back in the 90s and found that about 90% of tier one calls are really lonely people looking for someone to talk to about their purchased tech. More often than not you end up just helping someone sign into their email or what ever. A large portion of the rest of the people are trying to do something well above and beyond what the hardware was designed for, then want to blame you for it not doing it. A small portion of what's left have actual problems and require replacements.

VMS must die!