The coffee WAS way too hot. 40 degrees (f) above industry standard
The facts of the case state it was between 180-190F.
-This is the minimum temperature coffee is brewed at. Most consider the ideal to be at or just over 200F.
-Starbucks has served me coffee, this year, right as it was brewed at 200F, without me asking for it hot.
-The large print that almost every place now has declaring that COFFEE IS HOT is FUCKING STUPID, and can be traced directly to this stupid case.
This is the story of how McDonalds nearly killed a woman
SHE spilled the coffee, not McDonalds. Hot liquids can be dangerous. A 79 year old woman should know this. It isn't McDonald's job to educate her on this.
she sued begrudgingly because she couldn't afford her medical bills
Her estimate of past and future medical bills was $20,000 for her mistake. McDonald's offered $800, because it wasn't their fault.
Less that $640,000 for $20,000 in medical bills that were her fault is exactly the type of stuff that makes people upset.
To be clear: I hate McDonald's: They have unhealthy food, pay their employees slave wages, and from what I've witnessed when I was a customer years ago, they treat their employees like shit. There are a lot of reasons they should be penalized, but coffee served at coffee temperatures isn't one of them.