He talks mostly in this article about how the focus has been on developing specialized software for solving specific problems and with specialized goals, rather than focusing on general AI. And it's true that this is part of what is holding general AI back.
No, that's not true ... that's not at all what is holding "general AI" back. What's holding "general AI" back is that there is no way at all to implement it. Specialized AI is actually moving forward the only way we know how with actual results. Without further research in specialized AI, we would constantly get no closer to "generalized AI" and I keep using quotes around that because it's such a complete misnomer and holy grail that we aren't going to see it any time soon.
When I studied this stuff there were two hot approaches. One was logic engines and expert systems that could be generalized to the point of encompassing all knowledge. Yeah, good luck with that. How does one codify creativity? The other approach was to model neurons in software and then someday when we have a strong enough computers, they will just emulate brains and become a generalized thinking AI. Again, the further we delved into neurons the more we realized how wrong our basic assumptions were -- let alone the infeasibility to emulating the cascading currents across them.
"General AI" is holding itself back in the same way that "there is no such thing as a free lunch" is holding back our free energy dreams.
But there is also something that Loebner is perhaps loathe to discuss, and that's the underlying (and often unspoken) matter of the *fear* of AI.
We're so far from that, it humors to me to hear questions and any semi-serious question regarding it. It is not the malice of an AI system you should fear, it is the manifestation of the incompetence of the people who developed it that results in an error (like sounding an alarm because a sensor misfired and responding by launching all nuclear weapons since that what you perceive your enemy to have just done) that should be feared!
People aren't just indifferent or uninterested in AI. I think there is a part of us, maybe not even part of us that we're always conscious of, that's very scared of it.
People are obsessed by the philosophical and financial prospects of an intelligent computer system but nobody's telling me how to implement it -- that's just hand waving so they can get to the interesting stuff. Right now, rule based systems, heuristics, statistics, Bayes' Theorem, Support Vector Machines, etc will get you far further than any system that is just supposed to "learn" any new environment. All successful AI to this point has been built with the entire environment in mind during construction.