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Submission + - FTC sues T-Mobile over bogus charges

Albanach writes: The FTC has filed a lawsuit alleging that T-Mobile charged customers millions of dollars for premium rate spam text messages the customers neither wanted, nor signed up for. In response, T-Mobile point out that, unlike other major carriers they stopped billing for these services last year, and put in place procedures to enable customers to obtain refunds. Despite these measures, coverage in The Wire stated the FTC has determined T-Mobile not only refused refunds, but many of those who did receive refunds only received a fraction of the cost.

Submission + - TurboTax sells access to your data (wordpress.com)

rcharbon writes: I had the apparently naive expectation that I’d retain some small scrap of privacy by using the TurboTax desktop app instead of the web version. However, their failure to keep a certificate revocation list up to date revealed that Intuit installs third-party cookies from Neustar, an ad service that “provides audience insights that increase online advertising relevancy through the power of verified offline consumer data.”

Submission + - E-ink reader for academic papers

Albanach writes: Recently, I purchased an e-ink Kindle. I like real paper books, but I’m reading lots of academic papers. The Kindle is a nice way to carry and read them, and I went through several documents, highlighting important passages. Now I learn that there is no supported way to actually get a highlighted personal document back off of the Kindle with the highlights intact. I don’t need lectures about DRM, proprietary software or anything else along those lines — there are other things the Kindle can and will be used for. What I would like to know is whether there’s another e-ink reader that DOES let you add your own documents, then highlight them and export the altered document. Or does someone know of a way to achieve this using the Kindle itself?

Submission + - Options for FOSS remote support software? 1

Albanach writes: I'm sure I'm not alone in being asked to help friends and family with computer issues. These folk typically run Windows (everything from XP onward) or OS X (typically 10.4 onward). Naturally, desktop sharing is often much easier than trying to talk the other end through various steps. I've found free sites like join.me but they don't work with OS X 10.4, neither does the Chrome plugin. I'd also prefer not to compromise security by using a third party in the middle of the connection. Is there a good, free solution I can run on my linux box that supports old and new clients that run Windows, OS X and possibly linux? I'd love it if the users could simply bring their systems up to date, but that doesn't solve the third party issue and it's not easy when it requires a non-trivial RAM upgrade on a Mac Mini.

Submission + - Apple ban security expert for exposing iOS flaw (msn.com) 1

Albanach writes: Reuters is reporting that Apple has expelled Charlie Miller, a researcher with Accuvant Labs and highly regarded cybersecurity expert from its iOS developers' programs. The move comes after he publicly demonstrated a flaw in its iOS operating system. Miller disclosed that he had figured out a way to build apps that can secretly download other programs that are capable of stealing data, sending text messages or destroying information. After disclosing the flaw via YouTube, Apple retaliated by banning Miller from the developer program for at least one year.

Submission + - Open source for severe weather warnings?

Albanach writes: Tornadoes have caused devastating loss of life in the United States this year. While I'm fortunate to be unaffected, I was wondering whether open source technology can help distribute severe weather warnings. While large companies can use commercial products to alert staff, tools like asterisk should allow small and medium businesses to send phone and text alerts to staff. The challenge is getting warnings in timely fashion. The National Weather Service provides XML data, however the update frequency of every few minutes could be too slow for an event like a tornado. The obvious source seems to be receiving alerts in real time from the NWS weather radio. Unfortunately I have been unable to find an open source solution that can process an audio stream, reading the SANE header and allowing for an automated response. Have any /. readers tackled this problem at work or at home?
Apple

Submission + - What happens when an App Store app has a bug. (apple.com)

Albanach writes: Many software developers have grown accustomed to the release early and often model of software development. However, deploying rapid updates is not possible when your application first needs approval by Apple. At the weekend Friendly, one of the iPad's most popular Facebook clients, and the #9 top grossing app of 2010 was upgraded. Either as a result of this, or as a result of changes made by Facebook, users were left with a broken App. The developers claim they submitted a fixed version for approval on Saturday. They told their 3 million Facebook followers on Sunday that Apple had promised to prioritize the approval. The App has still not been approved, leaving customers with a useless App. Does Apple's slow approval process demand a return to an older model of development with longer testing phases?

Submission + - State of Virginia experiencing computer problems (washingtonpost.com)

Albanach writes: The State of Virginia has entered the third day of ongoing computer problems, blamed on 230 crashed servers. State offices have, amongst other things, been unable to issue new driving licenses and been unable to process new jobless claims. The State has outsourced much of its IT provision to Northrop Grumman in a $2bn deal that was criticized by auditors for poor service. That deal was rewritten with the State pledging increased funds in return for improved service.
Cellphones

Submission + - US cell phone plans amongst world's most expensive (oecd.org)

Albanach writes: An OECD report published today has shown moderate cell phone users in the United States are paying some of the highest rates in the world. Average US plans cost $52.99 per month compared to an average of $10.95 in Finland. The full report is available only to subscribers, however Excel sheets of the raw data are available to download.
Media

Submission + - BBC partners with Adobe to add iPlayer streaming (last100.com)

An anonymous reader writes: The BBC's iPlayer will roll out a streaming option later this year, in a move that will finally make the UK-only TV catchup service available to Mac and Linux users, in addition to those using a Windows-based PC. Described as a "strategic partnership", by Erik Huggers, BBC future media and technology group controller, the new version of iPlayer will use Flash video technology from Adobe, and is said to compliment the existing Windows-only download version of the service, which utilizes Microsoft's Windows Media DRM software.

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