Your sentance doesn't really make sense, so I'm not sure what you mean.
If someone doesn't have a data plan, or is romaing and doesn't have access to data, what are your suggestions? There are other 411 services, but I haven't found one as fast or as accurate as Google's was.
Similarly, the SMS service provided an alternative way to conduct a simple google search. It wasn't a substitute for Google, but if you needed a number for the hotel you're staying at, or for the restaurant you're meeting someone at, it was a great tool.
Even if you do have data access, 2G is still common across much of the U.S. and frankly either of those two options was often quicker and more reliable than waiting for pages to load if you were in an area with poor coverage.
This is not about relying on these services, it's about appreciating them while they were available and recognizing that closing them removes a service that can't simply be replaced by a website - since their very existence was a recognition that the web is not always best.