I agree. At least try the Space Pen and see if it meets your needs before you run out and buy a dozen different things to frustrate you even more.
paper and PDF files cannot be "messed" with and passed on with new, incorrect, information added in (without some extra work beyond the problems in that area a wiki presents)
Remember - you are showing people how to use a product and NOT teaching them a new skill or how to do their jobs (hopefully).
It is not unexpected that your company would require some basic knowledge beyond remembering to breath in order to provide security services.
They announced a lot of new toys to tinker with (soon). There is the Apple TV which is basically iTunes (Store) on steroids, a new Airport Extreme Base Station (which looks suspiciously a lot like the Apple TV, they announced the long waited for iPhone (with 2 year cell phone plan) — single button, looks a lot like a better version of the Apple Newton and includes a mini-Mac OS X which can run iTunes and more, new iPod and Switch-to-Mac advertisements.
It's all on Apple.com (already). http://www.apple.com/
A lot of change for this company, in other news... Redmond ordered a new truckload of chairs"