Want to read Slashdot from your mobile device? Point it at m.slashdot.org and keep reading!

 



Forgot your password?
typodupeerror
×
Businesses

Recourse For Poor Customer Service? 593

eleventypie writes "I am in the Army and currently stationed in Afghanistan. Recently I found myself without a laptop so I decided to build a studio 17 from Dell. I designed/customized my laptop on 2008-09-17 and placed my order, which totaled approximately $1,700. The laptop was built and apparently shipped on 2008-09-28. Given my APO address, I know mail can sometimes take a little while to get here, though 7-10 days is normal. Dell said to give my laptop 6-8 business days and occasionally, it might take as much as 4-6 weeks. So on 2008-11-12 I sent another email to Dell informing them I still had not received my laptop. One person said to give it more time, while another person responded to my message telling me to send my address again and they would send me a replacement. So I sent my address immediately and never got a response. It is now the 30th of November and I still have no laptop and Dell seems to have quit responding to my emails. This is very frustrating being out $1,700 and not having a laptop to talk to my friends and family and do school work. Phone calls aren't easy so calling them is pretty much out of the question. Any advice on what I can or should do at this point to get the computer I ordered or get my money back?"
Privacy

"Reality Mining" Resets the Privacy Debate 209

An anonymous reader sends us to the NYTimes for a sobering look at the frontiers of "collective intelligence," also called in the article "reality mining." These techniques go several steps beyond the pedestrian version of "data mining" with which the Pentagon and/or DHS have been flirting. The article profiles projects at MIT, UCLA, Google, and elsewhere in networked sensor research and other forms of collective intelligence. "About 100 students at MIT agreed to completely give away their privacy to get a free smartphone. 'Now, when he dials another student, researchers know. When he sends an e-mail or text message, they also know. When he listens to music, they know the song. Every moment he has his Windows Mobile smartphone with him, they know where he is, and who's nearby.' ... Indeed, some collective-intelligence researchers argue that strong concerns about privacy rights are a relatively recent phenomenon in human history. ... 'For most of human history, people have lived in small tribes where everything they did was known by everyone they knew,' Dr. Malone said. 'In some sense we're becoming a global village. Privacy may turn out to have become an anomaly.'"
Transportation

Should Taxpayers Back Cars Only the Rich Can Afford? 752

theodp writes "The NY Times questions the $400M in low-interest federal loans requested by Tesla Motors as part of the $25B loan package for the auto industry passed by Congress last year. 'The program is intended to encourage automakers to improve fuel efficiency, but should it be used for a purpose like this, as the 2008 Bailout of Very, Very High-Net-Worth Individuals Who Invested in Tesla Motors Act?' Tesla says it is assembling about 15 cars a week and has delivered about 80 of its $109,000 base-price Roadsters to date, many of which have gone to the Valley's billionaires and centimillionaires who are Tesla investors as well as early customers. We discussed the company's financial difficulties last month."
Microsoft

MS Says Windows 7 Will Run DirectX 10 On the CPU 503

arcticstoat writes "In what could be seen as an easy answer to the Vista-capable debacle, Microsoft has introduced a 'fully conformant software rasterizer' called WARP (Windows Advanced Rasterization Platform) 10, which does away with the need for a dedicated hardware 3D accelerator altogether. Microsoft says that WARP 10 will support all the features and precision requirements of Direct3D 10 and 10.1, as well as up to 8x multi-sampled anti-aliasing, anisotropic filtering and all optional texture formats. The minimum CPU spec needed is just 800MHz, and it doesn't even need MMX or SSE, although it will work much quicker on multi-core CPUs with SSE 4.1. Of course, software rendering on a single desktop CPU isn't going to be able to compete with decent dedicated 3D graphics cards when it comes to high-end games, but Microsoft has released some interesting benchmarks that show the system to be quicker than Intel's current integrated DirectX 10 graphics. Running Crysis at 800 x 600 with the lowest quality settings, an eight-core Core i7 system managed an average frame rate of 7.36fps, compared with 5.17fps from Intel's DirectX 10 integrated graphics."
Television

18% of Consumers Can't Tell HD From SD 603

An anonymous reader writes "Thinking about upgrading to an HDTV this holiday season? The prices might be great, but some people won't be appreciating the technology as much as everyone else. A report by Leichtman Research Group is claiming that 18% of consumers who are watching standard definition channels on a HDTV think that the feed is in hi-def." (Here's the original story at PC World.)
Medicine

Down's Symptoms May Be Treatable In the Womb 170

missb writes "US researchers have found that prenatal treatment for Down syndrome works in mice. This raises the possibility that a pregnant woman who knows her unborn child has Down syndrome might be able to forestall some of the symptoms before giving birth. When fetal mouse pups that had a syndrome similar to Down's were treated with nerve-protecting chemicals, some of the developmental delays that are part of the condition — such as motor and sensory abilities — were removed."
Earth

Oil Exploration Leads To Video of a Mysterious Elbowed Squid 256

eldavojohn writes "A rare glimpse from Shell Oil of a giant squid brings to light the strange relationships some deep sea marine biologists have with drilling companies. The video of the squid (Magnapinna) is very rare as this creature remains largely a mystery to science. While some are concerned of a conflict of interest, biologists and big oil sure make for strange bedfellows. The video is from 200 miles off the coast of Houston, TX and about 4,000 feet down." Looking at this creature gives me the willies, frankly.
United States

Who Will Obama Choose As Copyright Czar? 174

seanpark writes "Who will President Elect Obama select for the recently established post of Copyright Czar? Biden has a longstanding relationship with Big Content, and he was partly responsible for the PRO-IP Act that created the position. The short list according to the article includes a few lobbyists (who would likely be disqualified by stringent ethical guidelines) and Lawrence Lessig, who was a technology adviser to the Obama Campaign."
Cellphones

What The Banned iPhone Ad Should Really Look Like 463

Barence writes "To demonstrate just how misleading the latest (and now banned) iPhone television ad really is, PC Pro has recreated it using an iPhone 3G and a Wi-Fi connection — with laughable results. Apple was forced to pull the advert today after the Advertising Standards Authority (ASA) decided it exaggerated the speed of mobile browsing. 'In the 30-second clip the iPhone is shown loading a webpage, finding its current location in Google Maps, opening a PDF from an email and finally taking a phone call. The ASA concluded that the iPhone cannot do what was shown in the mere 29 seconds afforded in the advert, ruling that it was misleading.' Try it for yourself and you'll undoubtedly agree."
Image

Farmer Builds Robot Army 106

46-year-old Wu Yulu has only a basic school education but has managed to build himself 26 robots from scrap materials over the past 30 years. At first his creations were simple and could barely shuffle along by themselves. The robots got more complex as time passed, and eventually he built ones capable of climbing walls, serving water, lighting cigarettes, playing musical instruments and writing calligraphy. "When I was 11, one day I was sitting on the doorstep, and while watching villagers passing by I suddenly came up with the idea of building a machine that walks like a man," he told the Beijing Times.
Medicine

Surgeons Weld Wounds Shut With Surgical Laser 151

Ruach writes "The promise of medical lasers goes beyond clean incisions and eye surgery: Many believe that lasers should be used not just to create wounds but to mend them too. Abraham Katzir, a physicist at Tel Aviv University, has a system that may just do the trick and is proving successful in its first human trials."
IBM

Talking Web, Memory Aids, and Solar Phones In 5 Years 109

jbrodkin writes "A talking Web, solar technology embedded in windows and cell phones, and the end of forgetting will all come in the next five years, IBM predicts in its third annual Next Five in Five list, detailing innovations that could change our lives in the next half-decade. The other predictions: We will all have digital shopping assistants and, separately, 'crystal balls' to predict our future health. If IBM is right, in five years we'll forget about keyboards and use our voices to surf the Web on solar-powered laptops. DNA profiles will predict our personal health risks, and we'll get automatic reminders to perform daily tasks, generated by digital recording and analysis of our conversations."
Space

Sweet Molecule Could Lead Us To Alien Life 72

Matt_dk writes "Scientists have detected an organic sugar molecule that is directly linked to the origin of life in a region of our galaxy where habitable planets could exist. The international team of researchers used the IRAM radio telescope in France to detect the molecule in a massive star forming region of space, some 26,000 light years from Earth."
The Internet

Houses With Tails 307

nnfiber writes "What if home owners could also own their Internet connection? Tim Wu, of New America Foundation and Derek Slater, Google's Policy Analyst, say this can be a new effective way to encourage broadband deployment — an important issue in 'America's economic growth.' In his post, Timothy B. Lee says: 'That might sound like a crazy idea at first blush, but Wu and Slater do a great job of explaining how it might work. The key idea is "condominium fiber," an arrangement in which a number of neighboring households pool their resources to install fiber to all the homes in their neighborhoods. Once constructed, each home would own its own fiber strand, while the shared costs of maintaining the "trunk" cable from the individual homes to a central switching location would be managed in the same way that condominium and homeowners' associations currently manage the shared areas of condos and gated communities.'"

Slashdot Top Deals

"Experience has proved that some people indeed know everything." -- Russell Baker

Working...