Comment When I got my my service shut off for bandwidth... (Score 1) 574
I thought I had just broken a rule that was stated in the terms of service document. While on the phone with the representative, he informed me that I had used 440gb of bandwidth that month, which is high for me, which made it hard for me to gauge how much is too much since they don't specify a number in the TOS. I asked the guy if he could give me a number so that i wouldn't be blacklisted for a year, and all he said was to be reasonable. Unfortunately, what seems reasonable to me is clearly not reasonable to them and that arbitrary of a term shouldn't be used when the service in question is easily quantifiable... He said that normally such use would bring an instant year suspension of service but since i lied and told him that my router was unsecured and my neighbors must have been using it (not true) he told me to secure it and don't do it again.