Two months ago I left AT&T because them implemented bandwidth caps. They capped their highest tier ("6.0Mb/s", never goes over 4.8Mb/s) at 80GB a month. They have a website up at http://broadband-usage.att.com/ that kindly shows you what APPEARS to be a 150GB/month limit (that is the limit for their "6.0Mbps" U-verse service) no matter what service you have. Delve deeper into the FAQ, and you will see the real caps. Very deceptive. The rate they charge per-GB for overages is $1.
I switched to Charter for my phone and internet, hoping to be counted by their bean-counters as a lost customer, thanks to their greed. However, it appears I have just traded one evil for another.
I called Charter three times today so far. I've spoken to two "account retention" employees and one "technical support" guy (thinking he may know his ass from a hole in the ground. I was wrong.), in addition to two supervisors.
They currently have no way for their customers to monitor their bandwidth. Even the tech support guy said he has no way to view my bandwidth.
And not one of them had heard today's news.
Not one of them could offer anything other than, "Uh, well, I dunno...".
However, I present to you the comic relief provided by Charter representatives :
When told about the story on Slashdot (Charter tech support guy): "What? On Slashnet you say?"
When told about the story on DSLReports.com (Charter account retention employee): "Sir, we're cable, not DSL."
*sigh*
Way to hold the country back. Corporate greed will always win over progress.
Life is a healthy respect for mother nature laced with greed.