Submission + - Intuit reverses course. Turbo tax 2014 Deluxe support schedule D
Eventually Intuit has reversed course and is posting in Amazon.com reviews, that it is going to refund the money to people who were forced to upgrade, and add the feature back to Deluxe version and promises never to do it again.
TurboTax Desktop Customers:
We recently communicated to you about the changes we made to TurboTax desktop software products. The message back to me was clear — you want your TurboTax desktop product to do what it always has done — handle the same tax situations as it did in years past. We've heard you and here's what we going to do.
1. Beginning February 7, returning Deluxe desktop customers who need to upgrade can do so within the product for free, making it simple and seamless.
2. For returning customers who have already upgraded to Premier or Home & Business, we are continuing to offer $25 cash back through April 20. Just go to www.TurboTax.com/25back where we've streamlined the process.
3. Next year, we're changing back to the TurboTax desktop software you know and love by restoring the forms that you've counted on for years (and for some of you, decades).
We will be communicating this to customers in the coming days.
I realize this hasn't been easy on you, and I'm sorry for that. I also recognize that it took us too long to make this right. We are committed to earning your trust again.
Bob Meighan, VP, TurboTax