I'm in the Philadelphia area, and my service is excellent. It helps that I have an AT&T tower right behind my house, but when I travel through the area, my service is pretty solid.
In the past I've had Verizon and Sprint, which was no more or less reliable than what I have now.
Yes, I think it all has to do with where you are and who happens to have the most towers in that area.
I taught myself just about every software package that I use, and as a graphic and interactive designer, I've used a lot of them. Learning one made it easier to learn the next, and I've always had little patience for tutorials and manuals. Hell, I've even installed a Microsoft Small Business Server and I primarily use Macs. I usually referred to a manual only when I got stuck. Yes, I'm one of those types of end users.
When I made the decision to steer my shop to using and deploying Joomla, I embarked on a six month slog trying to master its structure and schema. Nothing frustrated me more than hearing remarks like yours that "Joomla is simple to use!" Bullshit. Joomla was built on pretzel logic that's fine once you get the hang of it, but I'm also faced with the problem of training clients on how to use it. I can't tell you how many blank stares and glazed over eyeballs I've seen in trying to describe the Section/Category/Article structure -- and that's the EASY part.
What's REALLY mind bending about Joomla is its menuing system. I emphasize to clients over and over that in Joomla, menus don't just take you to another page, they dictate what that page will look like when you get there. That's a key part of how Joomla works.
It gets worse when you throw in the concept of modules and positions and all the other special tags and codes you absolutely need to know when building a Joomla site.
And here's the biggest frustration for me as a designer: Since I first took to designing for the web, I've waited a long time for the first killer web design app that would free me of having to delve into HTML code. Designing in HTML and CSS for the web is like designing in Postscript for print! When GoLive comes along, I'm thinking "Finally! Just what I needed." Then Adobe trashes GoLive and pushes Dreamweaver. Fine, I spend another two months learning Dreamweaver. Then I learn all about CMS, and it's back to square one.
Joomla IS easy -- after about six months of intense use of it. Intuitive? Not by a million miles.
Solutions are obvious if one only has the optical power to observe them over the horizon. -- K.A. Arsdall