Comment Location = experience (Score 1) 196
Your experience with Comcast is very likely related to where you are located. I live in a NW suburb of Chicago. Literally the very worst service I have ever received from any company was from Comcast. Outages that lasted for 2 to 3 weeks at a time. Outages several times a year. Technicians that I stayed home for waiting for them to arrive and they never came. Technicians who eventually came to the house and said "I don't know what's wrong" and left, and closed the ticket. (This happened more than once.) Bandwidth that made dialup look like a miracle it was so bad. Two different routers that literaly over heated and melted. (and yes they were in a ventilated area.) Replacement equipment that was used and dirty and didn't work. Comcast screwed with packets that belong to Skype to make sure the quality was terrible. (Oh but their VOIP brand was just fine.) The list goes on and on. It was so bad that I finally dumped my cable TV completely and switched over to AT&T business DSL. Mind you AT&T is not my favorite company either but the service is rarely if ever down and if I have a problem they fix it. DSL at 6 Mbps is better than Comcast 22 Mbps that delivers 150Kbps and is down more than up. So for those of you who have "never been happier with the amazing orgasmic experice that is Comcast" ... good for you. I certainly won't be doing business with them again anytime soon.