Also, Springfield shortened their yellow lights in an effort to "standardize"- http://www.thenewspaper.com/news/17/1759.asp
It depends- for example, my wife bought me a Nook Color a couple years ago from Staples, and bought the protection plan. About 3 months ago, it wouldn't start. I called Staples and within 2 hours my wife had an email from Staples with a electronic gift certificate for the original purchase price. I replaced my Nook Color running CM10 with a Google Nexus. I bought another protection plan for the Nexus based on that experience.
There are other products I don't purchase them for (such as video games or toys for my kids), because the failure rate is very low, and I'm not into throwing away money.
Software production is assumed to be a line function, but it is run like a staff function. -- Paul Licker