I truly don't understand the cost savings by not including a recovery DVD. Here is a rough estimate on costs associated with each option.
* Include DVD recovery disc - 10 cents per disc
* Customer calls in to have recovery DVD shipped - 5 dollars per disc (includes support call, shipping and handling)
The computer company is counting at least 1 in 50 people will not call their support line to recover their PC. Knowing the typical home user, this is an extremely high ratio. I suspect that the actual ratio would actually be 1 in 5 or lower. The combination of MS Windows and a home user would usually lead to an unstable OS within a year.
Because it is so clear on Microsoft website which of the four editions includes Remote Desktop functionality.
http://www.microsoft.com/windows/windows-vista/compare-editions/default.aspx
After struggling with this for hours...finally getting it to work...and then enjoying the slow-as-molasses solution that VNC is, I started to think that paying $100 or $200 for Windows and just clicking a few checkboxes to enable Remote Desktop was looking pretty damn good. (And Remote Desktop performance is way better, too.)
Funny you should mention how easy it is to enable Remote Desktop in Windows. I was infuriate that Vista Premium Edition removed Remote Desktop. I was able to hack Vista to allow Remote Desktop connection.
http://www.unet.fi/fransblog/2007/08/30/enable-remote-desktop-connection-on-vista-home-premium/
In the end, I found that it was not any easier to configure Remote Desktop in Vista as compared to Ubuntu. This was one of many reason I decided to remove Vista from two of my personal PCs, and load Ubuntu. This is from a long time Microsoft user, who now actively looks to replace MS software with FOSS solutions.
Arithmetic is being able to count up to twenty without taking off your shoes. -- Mickey Mouse