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Comment Re:Damage is already done (Score 2) 112

... the engineering department (though, typically this is not a good idea, since CPEs/EEs look down on CS).

Reminds me of a joke my EE professor told us (our CS department is in the engineering school): Why is the CS department part of the engineering school? Every school has to have a special-ed program

Comment Re:If You're Going To Make Promises ... (Score 1) 280

Well I was refused a replacement inside of 2 years. Apple refused to admit the problem with my Macbook Pro (of the same series with the same GPU) was affected by the problem. It cost me quite a bit in gas to the nearest Apple store, where they said it wasn't their problem. Hours on the phone, again denying it was the same problem. Finally I got a hold of some secret-ish Apple customer complaint line, where I explained to them that I worked at an electronics packaging lab, and had the equipment to verify the problem (the defect was some sort of packaging problem). This was not entirely true, though it was within my university's department. They finally relented when I said that if this defect was indeed covered by the recall I would be bringing the results of the test to every news outlet I could. Still took 3 weeks to get the damn machine back, and it runs hot as fucking anything.

Comment Re:BestBuy, why I hate you. (Score 1) 513

I worked in a Best Buy computer department from 2004-2006. The pushy salesmanship is completely a product of management (and I'm sure it's pushed on them just as hard.) I remember being told that every customer had to be greeted within 15 feet of entering a department area, or 30 seconds after entering. We were also strongly rebuked for a simple 'Hey can I help you out with anything today?'. Management would hawk around, and if they saw you interact with a customer, and it end quickly they would quiz you: what was the customer's name, what were they looking for, why was the interaction so short. If you told them the customer specifically said they would like to be left alone, it wasn't acceptable; go back and try again. Management also encouraged us to flat out lie about products (I assume a lot of it was due to their lack of education about technical specifications, though it is certainly plausible due to malice.) As a part timer, if you didn't do exactly as you were told in the above areas, your hours would quickly get diminished (4-6 hours a week of the worst possible shifts). Threats of termination weren't uncommon either. All in all it was an interesting experience for a teenage job, though I vowed never to work retail again.

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