On the contrary.

And the Verizon support person who got one more pesky customer off of their copper cables received a nice bonus. My experience was a bit different. Their local office got flooded during Sandy and two months later they still weren't able to restore my connection or provide me with a workaround (I suggested using their wireless phone capabilities; yes I know, they are "separate companies" that curiously enough share a single web site address). I moved to RCN and was very happy I did.

"Your call is very important to us. We have been experiencing unusually high call volumes lately. Your estimated wait time is 2 years, 37 minutes. Please stay on the line." music

I check the "missing persons" listings in the local free newspaper for the secret code that I share with those to whom I'll speak. If Eve and Elmer are looking for Chester then I enter the date of the post plus one week into my phone's calendar to remind me that a call will be coming the next day. Otherwise, good luck Charlie. It never ceases to amaze me to see people answering a ringing phone with "Hello". They must be insane.

LMOL because digital signatures are secure *eye roll* - you should be well aware that nothing digital is secure.

That's true. I read recently about a new attack method against ink on paper documents though. It's called "forgery".