Comment Re:Major flaw in design (Score 1) 78
With PIN-based transactions on financial cards, the PIN is defined by the contract as the method of your approval, so no other signature is required. And I have yet to meet a cashier who is qualified as a graphologist who is legally qualified to compare a signed charge slip with the signature on the back of the card. Instead, most cashiers are trained to ignore the signature, other than making sure they got one. Some chains don't even show the customer's signature to the cashier, and some don't require the customers to show their charge card.
As this rolls out, we will see that certain issuer's cards will have PIN requirements, others will have signature requirements. It will vary by bank.
Something to note is that many banks will certainly get it wrong as this rolls out. We observed this from Canada's EMV experience. The Canadian bankers all thought they'd define a certain set of rules with EMV that would ensure every card was secured by defining PIN requirements, offline transactions, dollar limits on the cards, etc. It turned out that their cards were almost unusable for a lot of transactions, and they succeeded in making lots of people switch back to cash. The US banks are not eager to repeat that experience, but they are just as likely to get it wrong.
This will likely not be a smooth transition. Merchants and customers are all going to run into roadblocks, and lots of people are going to be upset before it's all done. I'd suggest patience, and to politely let your bank know of trouble as soon as you encounter a problem. The more complaints they hear, the more incentive they'll have to fix it before their customers jump ship for the few banks that get it right.