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Businesses

Recourse For Poor Customer Service? 593

Posted by kdawson from the in-harm's-way-a-long-way-from-home dept.
eleventypie writes "I am in the Army and currently stationed in Afghanistan. Recently I found myself without a laptop so I decided to build a studio 17 from Dell. I designed/customized my laptop on 2008-09-17 and placed my order, which totaled approximately $1,700. The laptop was built and apparently shipped on 2008-09-28. Given my APO address, I know mail can sometimes take a little while to get here, though 7-10 days is normal. Dell said to give my laptop 6-8 business days and occasionally, it might take as much as 4-6 weeks. So on 2008-11-12 I sent another email to Dell informing them I still had not received my laptop. One person said to give it more time, while another person responded to my message telling me to send my address again and they would send me a replacement. So I sent my address immediately and never got a response. It is now the 30th of November and I still have no laptop and Dell seems to have quit responding to my emails. This is very frustrating being out $1,700 and not having a laptop to talk to my friends and family and do school work. Phone calls aren't easy so calling them is pretty much out of the question. Any advice on what I can or should do at this point to get the computer I ordered or get my money back?"

Why Developers Are Switching To Macs 771

Posted by CmdrTaco from the because-we-mostly-can-expense-them dept.
snydeq writes "Programmers are finding themselves increasingly drawn to the Mac as a development platform, in large part due to Apple's decision to move to Intel chips and to embrace virtualization of other OSes, which has turned Mac OS X into a flexible tool for development, InfoWorld reports. The explosion of interest in smartphone development is helping the trend, with iPhone development lock-in to the Mac environment the chief motivating factor for Apple as a platform of choice for mobile development. Yet for many, the Mac remains sluggish and poorly tuned for development, with developers citing its virtual memory system's poor performance in paging data in and out of memory and likening use of the default-network file system, AFS, to engaging oneself with 'some kind of passive-aggressive torture.' What remains unclear is whether Apple will lend an ear to this new wave of Mac-based development or continue to develop products that lock out uses programmers expect."
Science

LHC Offline Until April 2009 (Or Longer) 298

Posted by CmdrTaco from the now-we'll-never-know-the-secret dept.
rufey writes "The recent problems at the Large Hadron Collider will now keep it idle until spring 2009. The official press release is here. The LHC went offline due to a suspected failure in a superconducting connection, which overheated and caused around 100 of the LHC's super-cooled magnets to heat up by as much as 100 degrees. This resulted in the accidental release of a ton of liquid helium. The process required to repair the failed superconducting connection involves weeks of warming up the affected area from -456 degrees Fahrenheit to room temperature, and then several more weeks to cool it back down after the repair is made. The total amount of time to do this will spill over into CERN's scheduled winter maintenance/shutdown period, which is partly done to save money on electricity during the period of peak demand."
It's funny. Laugh.

Pringles Can Designer Dies, Buried In a Pringles Can 261

Posted by kdawson from the can-you-hear-me-now dept.
n3hat sends along an item from the Cincinnati Enquirer: "Dr. Fredric J. Baur was so proud of having designed the container for Pringles... that he asked his family to bury him in one. His children honored his request. Part of his remains was buried in a Pringles can — along with a regular urn containing the rest... Dr. Baur, a retired organic chemist and food storage technician who specialized in research and development and quality control for Procter & Gamble, died May 4 at 89... He developed many products, including frying oils and a freeze-dried ice cream, for P&G... But the Pringles can was his proudest accomplishment, his daughter said. He received a patent for the package as well as the method of packaging Pringles in 1970."

Comment Re:Iron Man's Suit Defies Physics -- Mostly (Score 2, Interesting) 279

by John Carmack (#23266718) Attached to: The Science of Iron Man
Hydrogen peroxide powered rocket packs fly for around 30 seconds, because they have a specific impulse of around 125, meaning that one pound of propellant can make 125 pound-seconds of thrust, meaning that it takes about two pounds of propellant for every second you are in the air. Mass ratios are low for anything strapped to a human, so the exponential nature of the rocket equation can be safely ignored.

A pretty hot (both literally and figuratively) bipropellant rocket could manage about twice the specific impulse, and you could carry somewhat heavier tanks, but two minutes of flight on a rocket pack is probably about the upper limit with conventional propellants.

However, an actual jet pack that used atmospheric oxygen could have an Isp ten times higher, allowing theoretical flights of fifteen minutes or so. Here, it really is a matter of technical development, since jet engines have thrust to weight ratios too low to make it practical. There is movement on this technical front, but it will still take a while.

John Carmack
Hardware Hacking

14-Year-Old Turns Tram System Into Personal Train Set 380

Posted by ScuttleMonkey from the no-volume-control-on-this-tv dept.
F-3582 writes "By modifying a TV remote a 14-year-old boy from Lodz, Poland, managed to gain control over the junctions of the tracks. According to The Register the boy had 'trespassed in tram depots to gather information needed to build the device. [...] Transport command and control systems are commonly designed by engineers with little exposure or knowledge about security using commodity electronics and a little native wit.' Four trams derailed in the process injuring a number of passengers. The boy is now looking at 'charges at a special juvenile court of endangering public safety.'"

How to Turn Your PC into a Mac 492

Posted by CmdrTaco from the yeah-that'll-fool-ya dept.
An anonymous reader writes "CNet is running a Mac fanboy's idea of a nightmare feature entitled 'Mock OS X: Five ways to make your PC more like a Mac'. While the idea of turning my PC into a Mac-like machine does get my juices flowing, I'm not sure the user experience would be exactly the same but I'm going to spend this afternoon trying it out anyway. "To borrow a metaphor from Spartacus, some people like oysters and some people like snails. Except what if there was a way to make your snail do some of the cool things oysters can do, like make pearls? And what if you could make your PC do some of the cool stuff that Macs do so well?"" Seems to me that this would be a lot easier if step one was install linux...
Power

Portable Nuclear Battery in the Development Stages 439

Posted by Zonk from the will-be-nice-if-it-happens dept.
Xight writes "The Santa Fe Reporter has up an article about a portable nuclear reactor, about the size of a hot tub. Despite it's 'small' size the company that is planning to develop the product (Hyperion Power Generation), claims it could power up to 25,000 homes. 'Though it would produce 27 megawatts worth of thermal energy, Hyperion doesn't like to think of its product as a reactor. It's self-contained, involves no moving parts and, therefore, doesn't require a human operator. "In fact, we prefer to call it a 'drive' or a 'battery' or a 'module' in that it's so safe," Hyperion spokeswoman Deborah Blackwell says. "Like you don't open a double-A battery, you just plug [the reactor] in and it does its chemical thing inside of it. You don't ever open it or mess with it."' If all goes according to plan, Hyperion could have a factory in New Mexico by late 2012, and begin producing 4,000 of these reactors."
Handhelds

Aids For Communicating With Hospitalized People? 160

Posted by kdawson from the hawking's-computer dept.
charliezcc writes "My grandmother recently fell and broke two vertebrae (among other things) and is in the hospital while she recovers. Thankfully, she was not paralyzed and retains the use of her limbs. However, they have placed her on a respirator and she is virtually unable to communicate with us, so while we try to keep her company during her recovery, our company is reduced to mainly one-sided conversations. Asking her questions, even yes/no questions, is hard because of the neck brace — it turns into a guessing game and very quickly becomes frustrating for both parties. I'm a firm believer in the power of positive mental attitudes and to make her recovery a little better and I'd like to be able to facilitate two-sided conversations with her so she can keep positive. Keeping in mind that she does not have much technology experience, what would you suggest I utilize to ease the communication barrier? I remember seeing devices with a number of buttons that say whatever you program it to say, but I can't find these anymore. What other kind of devices are available?"
Education

A Detailed Profile of the Hadron Super Collider 191

Posted by Zonk from the big-science dept.
davco9200 writes "The New York Times has up a lengthy profile of the Large Hadron Collider. The article covers the basics (size = 17 miles, cost = 8 billion, energy consumption = 14 trillon electron volts) and history but also provides interesting interviews of the scientists who work with the facility every day. The piece also goes into some detail on the expected experiments. 'The physicists, wearing hardhats, kneepads and safety harnesses, are scrambling like Spiderman over this assembly, appropriately named Atlas, ducking under waterfalls of cables and tubes and crawling into hidden room-size cavities stuffed with electronics. They are getting ready to see the universe born again.' There are photos, video and a nifty interactive graphic."
Education

48% of Americans Reject Evolution 1856

Posted by Zonk from the we-need-just-a-touch-stronger-educational-standards- dept.
MSNBC has up an article discussing the results of a Newsweek poll on faith and religion among members of the US populace. Given the straightforward question, 'Is evolution well-supported by evidence and widely accepted within the scientific community?', some 48% of Americans said 'No'. Furthermore, 34% of college graduates said they accept the Biblical story of creation as fact. An alarmingly high number of individuals responded that they believe the earth is only 10,000 years old, and that a deity created our species in its present form at the start of that period.
Handhelds

How Small a PC Is Too Small? 324

Posted by kdawson from the elven-fingers dept.
Banner~! recommends an article in IBTimes on the search for the ideal size for an ultraportable computer. One device mentioned is Paul Allen's FlipStart, discussed here recently. After watching early users fumble and nearly drop an early version of the FlipStart while trying to perform a three-finger salute, designers ended up including a single key labeled "CtrlAltDel" in the version that will be shipping soon. From the article: "Each device maker... has a different sense of how small an ultra-mobile can get before it becomes impossible to use. For instance, Microsoft thinks the tiniest screen possible measures 7 inches diagonally, but FlipStart Labs settled on 5.6 inches."
Microsoft

Submission + - Xbox 360 boots Ubuntu Linux

Submitted by curry684
curry684 writes: After a security hole was uncovered last month, it was only a matter of time before someone would succeed in booting a Linux distro on the system:

That's Ubuntu, running our favorite Mozilla Firefox web browser in the Gnome desktop environment, and a console window dumping the system's processor info, showing a sweet total of 3 Xenon CPUs running at an approximated 3192Mhz.
Video and screenshots are supplied for your leisure.

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