Comment Re:Opposite Experience with Adobe Download (Score 1) 348
Cox's Akamai node they host on their internal network is massively overloaded by all the Cox users that hit it. When I first changed to Cox last year I started noticing massive buffering when trying to access Akamai sites like Apple's movie trailer's site or even just updates for my iPhone. I was barely getting 512 Kbps downloading stuff. The minute I switched over to using Level 3's DNS servers my download times cut to a fraction of what it used to take and I was getting 20 Mbps.
I reported all this information along with detailed traceroutes and packet dumps and what was their response? "Reboot your computer. If that doesn't resolve the situation you may need to reset your cable modem." That was it. They totally ignored all the analysis and just told me the problem was on my end. I haven't used their DNS servers since.