Comment It's called "puffery" (Score 1) 147
If I were selling a moving service, and I put out ads showing us moving an elephant, how on earth could I complain when a customer actually asked us to move an elephant? That's what was advertised, that's what they should deliver. End of story.
In your example, the ad showing the elephant would certainly be considered mere puffery and not give you a valid claim in court. See, e.g., Leonard v. Pepsico (in which a plaintiff tried to sue Pepsi for failing to deliver a Harrier jet as the prize in a contest based an a TV ad showing the jet as a prize).
The question is whether "unlimited" is a claim whose truth or falsity can be demonstrated, and what kind of expectations reasonable people have.