Submission + - Netflix Listened! They are keeping profiles!
MrTester writes: About a week ago I was distressed to hear that Netflix was eliminating profiles ,a feature that I use and like.
I did what I rarely do, and fired of an email to Netflix stating my dissapointment.
Much to my surprise, I just got an email stating "You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are. We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you. -Your friends at Netflix."
What? I wrote an email to a large corporation to complain and within 2 weeks they not only changed their course, but they also took the time to respond to those that complained? Obviously this is a nefarious plot to boost expectations which will later be shattered.