Comment Re:Trust (Score 1) 273
There is no "trust issue" using a service like Uber, at least here in the U.S.
To be honest, I'm far less trusting of the established taxi services.
Let me give you just one example:
Here in the Washington D.C. area, you'll have a really difficult time if you live in Maryland or Virginia and you need to catch a cab back home from D.C. Why? Because cabbies realize they're not allowed to pick up new fares from those adjacent states. If they have to drive you back to MD or VA, then they're stuck driving back to D.C. again before they can make more money. The law says they're not allowed to refuse you once you're in the cab and the vehicle is in motion
With the online competitors, everything is up-front and clear, before you ever have to interact at all with a driver. I know I'd feel much better with an online confirmation that my ride is one the service accepted and the driver won't have any hard feelings about the arrangement once I'm in the vehicle.
Furthermore, I don't see why there's any real reason to believe a cab driver working for the established taxi services will be a more honest, straight-forward guy than someone working for a service like Uber? Many of Uber's drivers come from the industry in the first place. (It's a popular way for limo drivers to earn some extra money in their downtime, for example. With limos, people often pay to be taken someplace where the driver then has to wait HOURS for them to come back out to go to the next place. Why not take an Uber fare or two, nearby, during that time instead?) Cab drivers, by contrast, often feel entitled in a sense.... working for a powerful unionized group. They regularly play games like claiming a credit card machine in the cab is broken, because they'd rather take the cash