Comment Free KoolAid for all! (Score 3, Insightful) 917
They still haven't owned up to the problem though. And when asked about it directly by gdgt, they changed the subject.
gdgt: "You showed people almost covering the entire phone in their hand, but on the iPhone 4 it can happen with just a touch. Can you explain that difference?
Bob (Apple): "When you touch the phone, you put yourself between the signal and your phone, so when you touch that spot you can attenuate the signal, and if you grip ti with your whole hand, you can attenuate it even more."
That was a total non-answer. In fact, he answered it in reverse. In my office here we have 2 droids, an LG Voyager and some little trac-phone. We all tried holding them in a variety of ways, including how they showed phones behind held. None of our phones dropped bars. Yet the iPhone drops bars with the mere touch of a single finger tip.
Not to mention the severe spin he put on his data at the start of the thing. It doesn't matter how many people are calling in with the problem, or what percentage change there is in dropped calls. The problem is the REASON for the dropped calls. Barely a touch to a spot that is guaranteed to be touched when on a call, is enough to drop signal strength to a point where calls are dropped. So how often it happens isn't the point. The point is there is a serious hardware/design flaw. One that definitely should have been noticed in testing.
He even said on multiple occasions throughout the conference that he doesn't think there is a problem at all and that this whole thing is just blown way out of proportion. I'm sorry, but when Consumer Reports does their testing and can't recommend your product, that's not blown out of proportion.