One size turnaround time doesn't fit all (Score 1)

It really depends on the system, the problem and the people involved. The system we run where I work has changes put into it in production daily with turnaround times anywhere from an hour to several weeks depending on the change. We have some customers where a fix can be worked on and implemented over the course of weeks due to testing and they have no problem with that and we have customers that expect things to be fixed later today. The real question to ask yourself and your team is is it reasonable in your product or system to be able to turnaround something that fast?