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Comment Re:Yay for government!!! (Score 3, Informative) 139

Yes they did, I was told it was on an active account, specifically a gophone account. I had to fight to get them to deal with this. After talking to that rep I was transferred to a "manager" which had an even thicker accent.

It was the 3rd person I had to talk to after being transferred all over the place. You might follow the rules, but a LOT of your fellow reps do not. Regularly I get told different information by two different reps, it seems that either you guys do not get trained consistently or the offshore people are utterly useless.

My most recent AT&T fail. I wanted to change plans and get a new phone as I was eligible for a new one. well the CSR changed my plan and then told me I had to pay full retail for the phone because changing the plan removed my eligibility. He refused to fix it and it was only customer retention that fixed it after I said, "well then Cancel all my accounts if you can not do that"

suddenly something that was impossible was possible.

Comment Define homeless.... (Score 2) 320

The hustling scammers, the druggies and drunks, the mentially ill, or the real homeless that are down on their luck and actually trying?

Because the first two I ignore completely. The mentially Ill I feel really bad for, and the onesthatare really down on their luck are not on the street corners hustling for money. Those people are helped by my donations to homeless shelters and to women and children shelters.

The fake hustler that is claiming they are a veteran standing there with a sign? Or the one guy I see push his wheel chair up to the corner then get in it with his hand out? they can stuff it.

Comment Re:Yay for government!!! (Score 4, Interesting) 139

It is a royal pain in the ass to get a IMEI blacklisted. I had to fight AT&T even though I sent them the police report and the phone was in their records as my property.
"But it's currently activated" Yes, by the thief, blacklist it.
"but that is one of our gophone customers", Yes the thief blacklist it.
"but but....." Do I need to get a lawyer involved?
"One moment please...."

99% will not force them to blacklist the phone but just let it go. To hell with who they sold the phone to, I was not going to stop until the phone was forever disabled from being a phone.

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