Comment Any change in RMA procedures ? (Score 1) 353
I had a 1TB Seagate drive start throwing SMART errors after 4 years (it was actually an RMA replacement for a Seagate that was giving problems within a month or two of installation) and just sent it in for RMA.
I'm kind of curious if they'll start offering cash instead of hard drives at some point or if I can look forward to a coupon for a drive at some future date.
Even more fun is that I had a 1 yr old Western Digital Caviar Black at work start going out (it's so much fun backing up 100 gigs of data when the drive transfer rate stutters along for a 2-4 MB/sec average) and their LifeGuard tool keeps telling me the drive passed, even though there's a queue of sectors to reallocate and it'll take a week (literally, 192 hrs) to do the extended tests at the scan rate it's getting.