Which I think shows the point of the OP quite well. That considered is quite a lack of death really given what they were doing.

Well, I have to say thats not been my experience as well. I have an inspiron 630m, which even after the warranty had run out (by about 5months at the time) I emailed their tech support when the LCD screen developed a problem. Something inside had fried, and initially they were wanting to charge me roughly £150 to get a new panel for it, but after one more reply from their they replaced it for free, even sent out a tech to do it, and as a bonus it was actually an uprated "glossy" screen that they charge more for.