Submission + - ATT&T iPhone Activation Hell (thomashawk.com)
Thomas Hawk writes: "Unfortunately it appears that the activations with Apple's new iPhone have gone FUBAR. After waiting in line 36 hours (number 8 in line) on Thursday and Friday I'm still unable to activate my phone. I'm documenting the AT&T circus call by call on my blog. http://thomashawk.com/2007/06/activating-new-iphon e-thus-far-is-pain.html I've had my hold calls dropped, been patched into other users unable to activate their phone instead of AT&T customer service reps, been told that my wife must get a new phone and that the family plan can't work for me. I've been told that the problem is that I'm not putting a new chip into my iPhone in the slot on the left side of my phone when no slot there exists. PR Blogger Steve Rubel has also been documenting his problems on his Twitterstream http://twitter.com/steverubel. According to an unscientific poll being conducted by Engadget about half of the people who bought iPhones have had activation trouble with about 38% of problems still unresolved. http://www.engadget.com/2007/07/01/poll-got-iphone -activation-problems/. We've been documenting the last 36 hours or so of iPhone activation hell live on ZooomrTV. http://zooomr.com/tv."
