ElvenMonkey - Slashdot User

Comment Re:Agreed on RT as First Step (Score 1) 236

by ElvenMonkey on Monday July 30, 2007 @02:13AM (#20039133) Attached to: Ticket Tracking and Customer Management?

How do you mean tracking jobs as they arrive / leave? Barcode scanned objects on arrival or similar?
We've adapted various business practices to take advantage of RTs strengths, and pretty much most of our company uses RT to one extent or another, from IT through to sales. We've set up autoforwarders on our mail servers so that e-faxes to certain numbers arrive in particular queues, we've got cron jobs setup to send e-mails out for regular departmental tasks and so on.

BBC Trust Will Hear iPlayer Openness Complaints 177

Posted by kdawson on Thursday July 12, 2007 @11:16AM from the tv-without-internet-explorer dept.

AnotherDaveB writes with a Register story reporting that the BBC Trust has asked to meet with open source advocates to discuss their complaints over the corporation's Windows-only on-demand broadband TV service, iPlayer. The development came less than 48 hours after a meeting between the Open Source Consortium and regulators at Ofcom on Tuesday. Officials agreed to press the Trust, the BBC's governing body, to meet the OSC. The consortium received an invitation on Wednesday afternoon.

Sony Sues Rootkit Maker 334

Posted by kdawson on Thursday July 12, 2007 @09:35AM from the still-trying-to-recover dept.

flyboy974 writes "Sony BMG Music Entertainment is suing the company that developed anti-piracy software for its CDs, claiming the technology was defective and cost the record company millions of dollars to settle consumer complaints and government investigations. The software in question is the MediaMax CD protection system, widely derided as a rootkit. Sony BMG is seeking to recover some $12 million in damages from the Phoenix-based technology company, according to court papers filed July 3."

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