Comment Re:Sounds like IT incompetence (Score 3, Insightful) 564
People make mistakes. Everybody makes them, everybody does it all the time, and they do it even when they should know better, when the consequences are high, and when they've received training specifically aimed at avoiding those particular mistakes.
Aviation, process and other industries know this by now, after many, many hard-earned lessons. They know you have to design your interfaces under the assumption that people will screw up, push the wrong button, or misread the situation. The general software industry, on the other hand, seems amazingly resilient against accepting this simple fact.