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Yahoo!

Submission + - yahoo mail server upgrade sucks (yahoo.com)

Coeurderoy writes: Okay I confess, one of my mail addresses is provided by yahoo.
now from time to time there are issues, and it asks to retry a little bit later or contact customer support...
But it usually falls in place rapidly.

But this time it not only fails to show my emails, but first it tells me:
> You've stumbled upon an ___unexpected___, temporary problem. Performing your action again in a __few moments__ will likely resolve the problem completely. If not, we
> suggest you try re-launching Yahoo! Mail.

> If the problem persists, feel free to contact Customer Care about Error Code 1.

when I try to contact customer support it bluntly tells me:

> Attention:

> We are in the process of upgrading all of our Yahoo! Mail servers as part of our ongoing efforts to give you the best Mail service possible. There is no need to
> complete this form because we already know that you've received this error. It is temporary and should clear up within a couple of hours. If it persists, please do
> come back and let us know. Thanks!

So the issue is not unexpected : they are upgrading, it will not go away in a "few moments" I'm supposed to wait for hours..

And what I find suspicious is that if it is really a planned upgrade, with expected service disruption, how about warning the users ?

So I guess I'll be redirecting some domains, a pity I can't redirect yahoo.com :-)

Announcements

Submission + - Mandriva signs against RacketWare (aful.org)

Coeurderoy writes: andriva signs the AFUL petition "Non aux racketiciels" http://www.racketiciel.info/ against tied sales
Mandriva gives its support to AFUL's action against sales of bundled software.

http://www.aful.org/presse/mandriva-against-racket ware
When you buy a new computer, you get a set of "freebees", the OS, Antivirus, CD burning, etc...
In practice it is almost impossible for consumers to know the selling price, contracts and conditions of use of these applications and, if they wish to,
The only thing you can be sure is that it is not really free, and you cannot refuse to purchase them.

On average, the price of this software constitutes between 10% and 25% of the purchase price of the computer — that is to say from 100 to 300 Euros. Although the French Consumer Code forbids the sale of tied goods (the computer hardware) and services (software licenses), the situation continues and deprives consumers of real freedom of choice. It artificially prevents the spread of free software to the general public.

The AFUL working group against tied sales launched the petition Non aux racketiciel (No to racketware) in order to challenge the French authorities on this intolerable practice. Since 1999, this working group has accompanied and advised people who wish to claim refunds for the software licenses that they were forced to buy against their will with the computer (racketware). Launched in April 2006, the petition has more than 21,000 signatories and requests only the application of the law: everyone in France should have the choice not to buy what he or she does not want to use.

As UFC Que Choisir (French Union of Consumers) is suing hardware manufacturers and software retailers, Mandriva the largest European GNU/Linux Distribution editor
signed the petition "Non aux racketiciels", along with the principal free software associations and other companies. François Bancilhon, CEO of Mandriva explains :

It is a commitment in accordance with our values, our idea of free software and our mission of promoting Linux. We are in tune with the open source community which supports this action and has asked us to engage ourselves.

Mandriva offers choice to consumers. Today, in countries like Brazil, Argentina or Poland where users have the ability to choose the operating system installed with their computer, PC manufacturers sell tens of thousands of units every month with Mandriva Linux pre-installed.
Pre-installed software can be useful for some customers, but if the competition would really believe that their software could compete in a free market, they would not go through such length to force HW makers and public authorities to accept this practice.

François Bancilhon CEO of Mandriva asks : Why can the French market not also profit from the end of the Microsoft monopoly? Why do the French state and the DGCCRF (French authority for competition, consumer issues and fraud prevention) do not do their jobs?

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