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Submission + - How NOT To Treat Your Customers

FSWKU writes: Courtesy of Penny-Arcade, Paul Christoforo of Ocean Marketing provides a perfect example of what not to do when interacting with customers, especially if you are doing so on behalf of another company. Name dropping, an ego trip worthy of Charlie Sheen, and even what appears to be a promise to commit libel. Other outlets are already picking up the story and running with it.

Submission + - Ocean Marketing threatens to smear Penny Arcade (penny-arcade.com)

az.sandhawk writes: After Mike Krahulik's siding with a gamer in a customer service dispute over when Ocean Marketing's Avenger game controller would arrive, Paul Christoforo of Ocean Marketing threatened "a smear campaign" against Penny Arcade.

Comment Re:Once You Know... (Score 2) 559

The big difference for me is in turnaround time. If I place an order with Newegg, it's generally shipped the same business day... ordering from Amazon usually has a week turnaround for the free (non-Prime) shipping. Adding to that, a lot of the items on Newegg have free shipping as well, not free shipping on orders over $25, just plain old free shipping.

Submission + - Supporting Employee-Owned Smartphones (computerworld.com)

JohnBert writes: "Despite the increasing use of smartphones at work, more than one-third of companies still don't provide any support for personal phones or outright prohibit their use at the office. The reported data found that while 26% of the companies don't provide support for personal mobile phones and smartphones, another 10% prohibited use of personal devices, for a total of 36%.

Some companies have developed long sets of policies for when and how to support personal devices used by workers. The most progressive companies are investing in mobile device management software, available from many vendors, to track employee devices and the applications used on them. This software also has the ability to wipe sensitive data off a lost device.

Forrester said in a new research note that increasing numbers of employee-owned devices and questions of supporting them are "crippling" existing mobile strategies. The effect has led companies to rethink their strategies and to begin supporting both company-owned devices and those owned by employees."

Security

Submission + - Assume You Are Compromised (net-security.org)

dinscott writes: "Assume you are compromised," say top security officers.

The latest Security for Business Innovation Council report asserts that for most organizations, it's a matter of when, not if, they will be targeted by advanced threats, and offers guidance on how to shifts focus from the impossible task of preventing intrusion to the crucial task of preventing damage.

Cloud

Submission + - Law: Students, Teachers Can't Be Facebook Friends

An anonymous reader writes: Teachers can be friendly with their students, but they can’t be their friends, at least when it comes to social networks such as Facebook. State Governor Jay Nixon has signed Senate Bill 54, which goes into effect on August 28, 2011 in the state of Missouri. In other words, later this month it will be illegal for students and teachers to be friends online.
Science

Submission + - First use for Graphene? Flexible touchscreens. (techeye.net)

An anonymous reader writes: According to Rice University and Cambridge University, the first commercial use for graphene is likely to be in flexible touchscreens.

"âIt used to be that people wanted computers that were faster, but this has changed. Developments are looking at making computers that are more compatible with us.

“This means that we will be able to produce computers that can easily be folded up and tucked away. With many smartphones not having big enough screens, you could roll out a larger screen from something in your pocket.

Comment Re:Kid Friendly? (Score 1) 295

I'd say that Captain America is not that kid friendly (YMMV of course). This is set in WWII, so there's gunfights, people being shot, and quite a bit of death. There are energy weapons that vaporize people, and at least one person falling through a propeller that turns into a fine mist.
Google

Submission + - Google+ Takes Critical Plug-In Lead from Twitter

An anonymous reader writes: In the world of the Internet, your success is measured by your reach. That's why sites like Facebook, and Twitter, despite their already massive followings, have moved to place their "buttons" across other websites. But the search engine giant's Google+ social network, that rolled out its own "+1" only one month ago, has already surpassed social stalwart Twitter with regards to buttons
NASA

Submission + - Last Camcorder on a Space Shuttle - Panasonic 3DA1 (everythingnew.net)

hasanabbas1987 writes: "Panasonic just announced that they have given NASA their AG-3DA1 3D camcorders, a BT-3DL2550 25.5-inch 3D LCD and a very tough Toughbook notebook computer to go on Atlantis on its last mission. The equipment provided by the company was used to document the training and preparation leading to the final Atlantis journey. However, out of the above mentioned equipment only the 3DA1 camcorder made it on the shuttle in space."

Comment Re:Poor Liddle Microsoft Troll (Score 1) 312

if your kids are doing illegal activities, they deserve to get caught. how can you defend a kid smoking pot? i'll be happy if google runs their image analysis on every photo posted and automatically reports it to the police if it sees someone smoking illegal drugs, or drinking underage, along with gps info so cops can teach them a lesson. seriously, however cool it is to do drugs, it is still very harmful to you. and we should be trying to prevent kids from falling into the vicious cycle of drugs>poverty>prostitution>drugs and so on.

Right! Drugs ruins lives... just ask Obama, Bush, Clinton, Bloomberg, etc...Look how they've fallen into poverty. I can't speak to their use of prostitutes.

The most dangerous thing about most drugs is what will happen to you if you're arrested with them. Fucking drug warrior morons who believe that drugs are illegal because they're dangerous, and they're dangerous because they're illegal.

Medicine

Terry Pratchett Considers Assisted Suicide 838

cHALiTO writes "Beloved science fiction and fantasy writer Terry Pratchett has terminal early-onset Alzheimer's. He's determined to have the option of choosing the time and place of his death, rather than enduring the potentially horrific drawn-out death that Alzheimer's sometimes brings. But Britain bans assisted suicide, and Pratchett is campaigning to have the law changed. As part of this, he has visited Switzerland's Dignitas clinic, an assisted suicide facility, with a BBC camera crew, as part of a documentary that will include Britain's first televised suicide. Pratchett took home Dignitas's assisted suicide consent forms."

Submission + - Terry Pratchett Considers Assisted Suicide Process (boingboing.net)

cHALiTO writes: "Beloved science fiction and fantasy writer Terry Pratchett has terminal early-onset Alzheimer's. He's determined to have the option of choosing the time and place of his death, rather than enduring the potentially horrific drawn-out death that Alzheimer's sometimes brings. But Britain bans assisted suicide, and Pratchett is campaigning to have the law changed. As part of this, he has visited Switzerland's Dignitas clinic, an assisted suicide facility, with a BBC camera crew, as part of a documentary will include Britain's first televised suicide. Pratchett took home Dignitas's assisted suicide consent forms."

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