"There is always going to be a conflict of interest between a company's needs and your needs as a user or customer. Who has control? It should be you, rather than the company that made the software or a government that tells them what to put in it as the U.S. Government did with RSA Security."
Why should I have any conflict of interest with my customers? I make software of type X that I enjoy making and am good at. My customers who want this type of software buy it from me or subscribed to some SaaS arrangement. Where is the conflict of interest? We have largely the same interest. I want to produce this software and keep them as my customers by satisfying their needs and desires for this type of software.
Why should my users control what I produced? I understand it far better than they do after all. Not to mention that I created it and should get some say in its continued existence, form and evolution. If the users could produce and control this software then they wouldn't need to buy it from me in the first place. They would just have done it themselves.
Governments telling producers what to put in their products is indeed a very large problem. But it is not solved by claiming the producer has no rights and that once a product is offered at all then the consumers should have control over it in contradistinction to its producers.