Comment Re:I used to buy DVDs (Score 1) 545
The store I bought it from looked at the open shrink wrap and said "Sorry". They wouldn't even let me exchange it because, according to the manager, they'd have to eat the cost of it.
That's a shoddy operation. Most retailers can get exchanges or credit from the manufacturer but even if this is a case where they couldn't they never should have let the customer take the loss. It's a good way to lose a customer for good (and for the measly wholesale cost of a DVD).