My old boss had a 4 different Treo 650's, followed by a 700. I used to spend about an hour every other day resetting his phone. An acknowledged bug in Palm's software kept corrupting his filesystem, causing it to reboot whenever the currently flawed file(s) were accessed. We had the newest firmware, always. Numerous hours were spent on the phone with support, or back at the store. No relief, until I quit working there.

I know what happened to Palm. They stopped caring about quality, and the market noticed. Let them reap what they have sown.