Comment Comcast (Score 3, Insightful) 140
improving poorly rated customer service runs contrary to the comcast business model of doubling your bill after your 2 year deal is up.
I dropped cable because my $80 a month bill went to $160. There is no other isp in my area, so comcast can charge whatever they want. If comcast wants to improve customer service they first have to stop raping their customers.