We got a talk about Silverlight in 2007 from some MS-exec telling us that this would be the next best thing since sliced bread. When I asked some akward questions asking about continued multiplatform support, both the MS and internal management told me to shut up and told me that the 'community should step in' in the Linux case (moonlight). In 2008 they launched their Silverlight app and not all customers could access it (basically, none could due to bugs in the app, but after these were fixed, at least a small ammount of customers who went through the hassle of installing Silverlight could access it). Some customers were never able to access the application (due to Silverlight issues on their platform or the absence of Silverlight). And now finally MS finds out that they cannot deliver anyway in their usual 180 degrees turn. Oh how I'd love to do that meeting again...
