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Comment Re:Meh (Score 1) 876

Ah, so you're the asshole at the cable company who tries to get me to unplug my cable modem from the wall for 30 seconds when their DHCP server is down and I tell them so.

Unfortunately this happens because the normal luser cannot be trusted. Remember for everyone one person that has a clue that requires assistance, there are probably at least 10 idiots that call their computer a hard drive.

Comment Re:It doesn't stop there (Score 1) 876

The same thing can be said about car fluids. They all come in quart containers that can look similar. If you don't pay close attention to the container and read the labels, then you maybe putting brake fluid in for oil, transmission fluid in for power steering, etc. Hell I have actually seen a guy put Diesel gasoline in his unleaded pickup truck, because he didn't look closely at the pump, but had no problem pumping 20+ gallons of it and then have to pay for it

I'm just trying to say that your original post was saying that the units of measure are confusing, when units of measure are just that, units of measure nothing else. Now if the luser does not understand what the units actually measure then that is a totally different topic then this one and is most likely a little easier for most technologists to cope with. GB's, MB's, MHz's. These are not units of measures that are typically taught to the masses.

Kind of like electricians getting testy over people confusing amps and voltage.

Comment Re:"Adobe" (Score 1) 876

you have a problem with Word they don't call in and say "My Microsoft is broken"....

OH YES THEY DO!!! Trust me. It is so much fun trying to figure out if it is Windows, Word, Outlook, Excel, PowerPoint, or Publisher. I deal with that problem at least 3 time a day.

The scary part is, I'm to the point now that depending upon who calls I can tell what application they are talking about.

Comment Re:It's our fault... (Score 1) 876

But let's face it--these are actually not very good terms. We don't actually have a precise and universal term that refer to it....

How about computer. That is what it is.

Your Monitor, Keyboard, Mouse, Modem, etc are all peripherals. Even HD's can now be a peripheral device

Comment Re:You want their diagnosis??? (Score 1) 876

That is why any "technician" (be it a computer, auto, or whatever) that repairs anything for a living and has done it long enough knows, that anything the user has to say should always be taken with a grain of salt. Start troubleshooting the problem based upon your own diagnosis first to confirm the users description of the problem.

I don't understand this bitch-fest. I get just as frustrated as everyone else with luser inability to describe a problem, but I then just tell myself that is why I have a job.

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