Submission + - Successful Department Documentation - Whats worked
An anonymous reader writes: Those of us working in IT Departments face the age old issue of documentation. Managers love it, but everyone has a different idea on what documentation should look like. I'm interested to know what works for people. Do you have use wikis or does indexed standalone docs work for you. What software are you using to manage your docs, do you have a standard index and document struture.
All up, what's been successful for you. If there's any info that might help me no reinvent the wheel, I'd be grateful to know.