Comment Re:Just turn off the car? (Score 2, Informative) 911
I don't think an automatic with it's torque converter will work that way. Either way, putting the car in neutral or depressing the clutch is what they should have done and is a seemingly no brainer to myself but with driver education standards in America I can see how many people wouldn't understand it's that easy. Let the motor blow and get a new one (under warranty in this case) instead of dying.