Comment Lock-in (Score 1) 423
I just left a job where we produced POS and back office software for specialty retailers and saw the same thing. The lock-in is just incredible when you're running a nationwide chain with X-number of registers. I think a customer was running Windows 98 on a box with 128 MB of RAM. In fact, if anything you worry about customers looking to upgrade, because if they're going to have to spend all the money to buy new hardware, they're going to reevaluate their software as well, and perhaps choose another vendor.