I was on their site last weekend, looking for a new BIOS and drivers. Their support web server was completely down. I called up to complain, and their tech support told me that they are aware of it, and have been having problems with it for a couple weeks now as they are changing their infrastructure. A couple weeks!!! Even their tech support couldn't access it, or even tell me what the BIOS version number was. This compromise is probably a result of an incorrectly configured server, which is a result of incompetent admins. All this results in them losing me as a customer. Good riddance Asus.