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The Internet

Submission + - European Websites breaking Consumer Law

Shome writes: "On 9 September, EU Consumer Commissioner Meglena Kuneva announced the results of an EU-wide investigation into misleading advertising and unfair practices on websites selling consumer electronic goods. The clampdown covered 369 websites selling six of the most popular electronic goods to consumers in the EU — digital cameras, mobile phones, personal music players, DVD players, computer equipment and game consoles. "The analysis of 369 websites selling mobiles, DVD players and games consoles in 28 European countries found that 203 of them held misleading information;" reports BBC. The sample contained the top 200 European sites as well as over hundred which had history of consumer complaint. The biggest failure surrounded the right to return a product bought on the internet within seven days. The decision to focus the investigation on sellers of electronic items is based on the fact that about one in four consumers across the EU who has ever bought anything on the internet bought an electronic product."
Internet Explorer

Submission + - IE loses market share; Firefox laps it up

Shome writes: "ZDNet's Andrew Nusca has posted an analysis to discuss web browser market share that also has a neat piece of graphics to compare the top five browsers. As reported by Web metrics company Net Applications, Microsoft's web browser Internet Explorer has posted its largest market share loss last month since 2008. Even after dropping 1.1% of market share in a one month span, IE has an impressive 66.6%, i.e. two-thirds of the market. Firefox has reaped most of the benefit by garnering 0.8% of market share. Firefox now has 23.8% or a quarter of the market. "Google Chrome continues to gain on Apple's Safari, closing within 1.25 percentage points. At its current pace, Chrome will replace Safari as the No. 3 browser in less than a year," writes Nusca. Commenting on the same report, Gregg Keizer observes in CmputerWorld — "In the last 12 months, IE has lost 8.6 points of browser share." None of the reports, however, focused on another piece of data, which shows that Firfox's current share is less that its peak share of 23.8% in April. Net Apps' browser trend data implies that Firfox lost nearly 1.5% of market share between April and June."
Cellphones

Submission + - Apple blames "External Force" for iPhone b

Shome writes: "As reported in Sydney Herald and a number of other publications, Apple has stated that there is no evidence that recent iPhone explosions reported by the users are connected to overheating of batteries. It may be stated that French consumer affairs authorities have started their own investigation on the reported explosions, some of which have caused minor injuries to the users, and are studying the phone's safety features. The Inquirer runs a piece that blames Apple for blaming its customers. "This mysterious force is not God, or a rival religion, nor does it require any metaphysics to understand. An "external force" is just Apple's term for the black shirted people who believe that everything that Apple makes is wonderful. It is what other companies call their 'customers'." writes Nick Farrell."
Censorship

Submission + - Palm CEO Rejected Steve Job's Anti Poaching Offer

Shome writes: "As widely reported online, Ed Colligan,Palm's CEO two years ago, had rejected a proposal from Apple chief Steve Jobs to come to a gentleman's agreement not to hire each other's employees, according to a report by Bloomberg.

Jobs, concerned that Palm had hired Rubinstein and fearful of further hiring away of Apple employees, is quoted saying "We must do whatever we can to stop this." The report indicated that Jobs essentially played a not-so-veiled strong-arm tactics with Colligan in the communication.

In declining the offer, Colligan took the moral high ground ("Your proposal [...], is not only wrong, it is likely illegal." While arrangements such as these are not in line with antitrust laws and are essentially anti-employee, large corporations were already known to have such practices.

The question in my mind is this — do companies take convenient stance on such matters depending on how the arrangement will play on it? Or are they (at least some of them) do believe and practice an ethical approach, no matter how it affects its business?"

Comment Re:Worried about the cost of your actions? (Score 1) 730

But if you outsource your IT work to India (or to someone who subcontracts it to India), you have no such recourse. What are you going to do if they steal it? Sue them? Have them jailed? Good luck with that.

You are missing the point here. Outsourcing != offshoring. And wherever you send your work, withing the country or to India (as an example), you can have legal safeguards and protection. I remember a fraud case 3/4 years ago, where a couple of Citibank customers were embezzled by a Citibank call center. The Indian Cyber Police (yes, they have a special unit dealing with cyber crime) nabbed the 2-3 Indians involved in the act and recovered the money. Nothing happened in US, and the US call center presumably hushed it up. However, the main point the author is making is different - he is questioning how he can trust a person/team which is working unsupervised.

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