Journal Journal: Network Solutions - getting some of its own medicine 1
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CUSTOMER SERVICE ANNOUNCEMENT
Following is an important customer service notice sent in
accordance with the Network Solutions Service Agreement.
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Dear Network Solutions(R) Customer,
We recently learned that our customers are receiving domain
name renewal notices from companies falsely representing
themselves as Network Solutions. These notices inform customers
that their domain name registration is due to expire and provides
instructions on how to renew.
If you receive a renewal notice you do not believe is from
Network Solutions or if you have an unauthorized vendor listed
on your credit card statement for 'domain name renewal,' please
contact us immediately at 1-888-642-9675 or locally at 703-742-0914
or email us at mailto:customerservice@networksolutions.com.
To confirm that the renewal notification you receive is from
Network Solutions and to protect your domain name registration,
we recommend that you do the following:
1. Go to http://info1.networksolutions.com (identifying URL removed - suchetha)
2. Click on the Renew Services tab
3. Enter the domain name in the renew services box
4. Your services and expiration date will be displayed
The description that will appear on your credit card statement for
all Network Solutions transactions will identify Network Solutions
by name.
Thank you for choosing Network Solutions. We are committed to
delivering high quality services to meet your online needs.
Sincerely,
Joseph Pickett
Director, Customer Service
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Please do not reply to this message, as we cannot issue a response.
For any customer service inquiries, please click below:
mailto:customerservice@networksolutions.com
If you would like to unsubscribe from certain e-mail promotions,
click below:
(** another URL removed - suchetha **)
Please note, in accordance with our Privacy Policy, we will
continue to send you notices and other important information
affecting your account or services in order to fulfill our
service obligations to you.
Copyright (c) 2003 Network Solutions, Inc. All rights reserved.
