"I assure you sir, I am as American as you, and my name is Billy". Said with a very convincing tone - with an Indian inflection.

Actually, when I called the (Danish) Dell Tech Support, I was very well treated. I thought the SLA on our desktops prohibited me from breaking them open without speaking to them first, but they told me to rock rock on, and took my word for concrete problems.
Then again, buying in bulk will do that to support.

Last time we had a base station destroyed (torched), we had a temporary base station up and running within two days. The local subcontractor worked almost around the clock to get it up, even though he in no way was demanded nor expected this. We got mails from customers praising the hard work done by the people involved. Of course, that mail made its round the same day it came in :)

Not that I dislike the story - I just think it should be in Idle, not in Tech.

Not only true, but apt, precise and funny. n1 :)

Try nigh-impossible.

Even better - you could RTFA.

You're missing the even bigger point:
What's the reward?
Seriously, I have a huge family in the Disko Bay, and many of them have boats. Finally the greenies have an option to get rich quick!

Right there is a free-market reason to pay a premium to be tested somewhere with newer test equipment and a stricter regimen of cleaning etc.

Also useful if you're deleting stuff, Ã lalsof | grep

For me, relative directory changing is only for local boxes. When you routinely log on to equipment all over the country (my country being a bit smaller than yours), you want 'history' to be able to show you exactly where you did what.

Ahah! I thought I was the only one who had this extreme dislike, as the web is littered with phrases like "X is a cool command. To learn about it, just 'man X'".

man is awful!