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Comment Re:Sounds more like technical short-sightedness (Score 1) 250

The iPod sync doesn't work that way. The library on the iPod is a mirror of the one on the computer. The computer is the master device, and if you make changes to the library on the iPod, they will not be kept unless they are also made on the master library.

this sounds like poor design. if there is a file that exists on my ipod but not desktop, itunes could figure out whether it's a new file, or a file that once existed on the desktop but has been deleted. coincidentally, this poor design benefits apple and harms third-party music sellers (and pirates. arrr).

It's a mirror of a master database. It's a design that has existed in computing times since backups have existed. People just don't read the dialog boxes before clicking ok.

Of course, if you put that third party music in iTunes then it will sync just fine, or you simply put the iPod in manual mode.

Since the release of the iPhone (so, 2007), iTunes now features the ability to copy back changes on the iDevice to the master library during a sync, but the original form of the software did not do this when it was in "auto" mode.

Comment Re:Apple deleted my songs (Score 0) 250

The were songs on computer. Purchased on iBook, then new hardware upgrade to a Mac mini no iNothin' device involved. Songs simply didn't transfer to the new hardware & OS X upgrade, were no longer in iTunes store even though they showed in purchase history but were unavailable for recovery/download. So I had to sneakerNET transfer them from my backup.

Ah, then I know what happened because that happened to me too, except it was during the change over to non-DRM tracks. I had purchased an album and it was showing as such, but I couldn't download the non-DRM versions of the songs for just that particular album because the album had a new ID/had a minor change or had some reason that it was no longer linked with the version for sale on the store.

Apple customer support simply gave me a copy of the "new" album despite it being the same and I carried on as before.

Comment Re:Sounds more like technical short-sightedness (Score 1) 250

The library on the iPod is a mirror of the one on the computer. The computer is the master device, and if you make changes to the library on the iPod, they will not be kept unless they are also made on the master library.

That's typical for Apple, to assume the hardware is entirely their domain and wipe and delete it's contents and only restore what was installed with their 'approved' application.

What would we be saying if a Windows device did this?

Oh, this is apple.slashdot.org, though, not the real slashdot. Does apple pay for this domain or just have a half dozen fulltime employees stalking it as signed in slashdot users?

That you could turn it off, just like you can with Apple.

If you didn't want it to work this way, you could turn it off and sync manually. How do you think the people concerned got the tracks on there in the first place? The problem came if they subsequently used an automatic sync (without reading the message - it does tell you it will delete anything not in the main library [how very "vague"]) without adding those tracks to the main library on the computer.

Assuming it was a two way sync when in auto mode was the problem, but it's not a Machiavellian design, it's simply a database set up to mirror a master database *that was optional*.

You were not forced to use it in this mode.

Sheesh.

Also, the "opinions that disagree with me must be paid shills" stuff is getting old. It just makes you look silly. You think that anyone with a contrary opinion to yours, or one that is supportive of a company that you personally dislike is being paid? Just listen to yourself.

Comment Re:That's the cloud for you (Score 4, Informative) 250

No, it's what happens if you leave the sync settings on auto and ignore the "there are files on this device that are not in your library, these will be deleted? Continue? [Cancel Sync] [Continue Sync]" dialog box.

Set the iPod to manual (or don't factory reset it without a backup) and the click bait goes away.

This entire thing boiled down to "I factory reset something and didn't have a backup. Wah! Apple deleted my stuff!"

What would you say to someone who formatted their device without a backup, expecting everything to still be on it afterwards?

Comment Re:Apple deleted my songs (Score 0) 250

Songs I bought didn't survive an iTunes ' upgrade'. So Apple removes content from iTunes and from your account " magically". I suspect they stopped paying an artist and sold copies anyway. Magic erased evidence on iTunes for Apple which propogated down to the client accounts!

BUT...to get my songs back off backup I paid a service fee of $122.00 to fire up an antiquated hard drive and copy...priceless

Songs from where? Songs that were on your iPod but not your computer? Or songs that were on your computer?

If it is the latter than I would be *very* interested to hear about what happened there.

Comment Re:If you owned an iPod back in the early '00s (Score 2) 250

You just put it in manual mode. Problem solved.

When it was in auto sync mode it was a mirror of the iTunes library, but putting it in manual control mode allowed you to selectively sync from multiple different libraries and computers. It always worked this way.

It also warned you if it was going to delete anything, but most people (based on this lawsuit) seem to be incapable of reading dialog boxes.

Comment Re:is the claim they're triggering a fake reset ne (Score 0) 250

That is what I read too. However, way back when I was stupid enough to buy an iPod (4th gen, IIRC), it simply 'synced' one way, deleting everything not put on there by iTunes without so much as a notification. I always figured this was normal behaviour from Apple so I simply never used iTunes (and soon after got a better mp3 player from a different vendor). Interesting to see this pop up now as an issue.

Not true.

A sync that involved deleting anything on the iPod that wouldn't stay after the sync was always accompanied by a warning message.

Whether you read or understood this message is entirely an exercise in the IQ of the user.

Comment Re:Sounds more like technical short-sightedness (Score 4, Informative) 250

If auto-synch is left on, of course it erases the entire library and replaces it with your iTunes library.

Could you explain the logic of this to me? Using phrases like "of course" seems erroneous to me. If I was developing an application and all I had in mind was the end user, I would handle a sync just like I would handle any other sync: merge the two things you're syncing. When you sync your phone with your computer, does it delete everything and add only new content? No. It 'syncs' which should me a node A gets info from node B and vice versa. No deleting.

The iPod sync doesn't work that way. The library on the iPod is a mirror of the one on the computer. The computer is the master device, and if you make changes to the library on the iPod, they will not be kept unless they are also made on the master library.

When the iPod is synced, the master library is what is used to determine what is on there - it's purely a mirror of the computer, not a two way sync/merge. After the release of the iPhone (and other touchscreen iDevices) the option to consolidate tracks you had downloaded elsewhere was added as part of the sync process, but in the early days when it was designed to be used with a single master library when in full auto mode, it did not do this - it simply told you that it would delete the tracks if you selected "yes, delete the tracks and sync".

Where this would trip people up is if they would load music onto their iPod manually (manual control was always an option) on one computer, then later connected it up to a computer that had automatic sync set up (iTunes warns you if it will delete files, but who reads dialog boxes, eh?), and thus any changes made to the iPod are then lost.

Adding those "third party" tracks to iTunes and syncing them to the iPod worked as it always did, or if you wanted to run with multiple different iTunes libraries you just turned off the automatic sync and just manually controlled what iTunes would copy to your iPod.

Of course, that doesn't make for very click-baity headlines or nonsense lawsuits.

Comment Re:OH GOODY (Score 1) 203

You are assuming too much, which just makes you look like an ass. It was pretty clear he was taking the piss out of Corning or just the upgrade treadmill in general. Now you're trying to justify your asshattery instead of admitting that you could be wrong.

I'm really not assuming too much at all.

Have you ever been on slashdot?

I mean, it's hard to tell how long you've been around so maybe you're not aware of the context here.

Comment Re:people drop their phones :( (Score 1) 203

You don;t seem to understand that "best" in this context doesn't refer to a literal superlative material, but to the best material currently available from a glass manufacturer at the time the product was made.

Comment Re:OH GOODY (Score 2) 203

Why would you assume they were bashing Apple instead of Corning though? That makes no sense.

Ah yes, that well known Corning-hate on slashdot, with the frequent trope of being excited to upgrade your corning product on a short, repeating cycle like sheep.

I hardly think the original coward's target was non-obvious.

Comment Re:people drop their phones :( (Score 1) 203

Every time I've seen someone with broken screen, it was an iPhone. It's about time Apple did this, but then they do profit by making phones that need repairs/ replacing.

About time Apple did what? Made their phones deliberately out of the best material available at the time and now out of a subsequently even better material made by a third party supplier that they don't control?

What did you think they are "about timing"? Making new phones out of a material that has only just been announced?

I'm not following.

Comment Re:OH GOODY (Score 2) 203

Getting a bit defensive, are we? Vested interest? Gorilla Glass is made by Corning not Apple, so I'm not sure what you're babbling about.

What do you mean? I was directly replying to a brave coward who went for a cheap apple bash.

Is replying to that comment with an opposing opinion "getting defensive"? Isn't this a discussion forum?

Oh, right. I understand.

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