Ting's been fantastic. Haven't had any problems, service has been excellent thus far.
My personal pros and cons:
Cons:
- No freebies. (Calling my wife does count as minutes - actually double since she's also on Ting and we get charged for each phone's usage.)
- No data roaming. (We use WiFi anyway; generally a non-issue.)
- Having to buy new phones. (We were using T-Mobile non-Android phones; they currently only support Sprint Android phones it seems.)
Pros:
- Far, far cheaper in general. (We pay less than half what we used to.)
- Data plan not required; we both switched to wifi only the moment we got our phones and haven't paid a cent for data. (They forgive a megabyte or two in the first month for phone activation.
- Excellent service. Billing and technical questions answered politely and promptly.
- Usage alarms (and hard cut-offs) for people who don't want to exceed a certain threshold of minutes/messages/data per month.
Seriously, it's the first time I've ever felt good about a cell carrier. They're worth looking into. Only regret I had was the T-Mobile termination fees we got dinged with (and missing Ting's promotion which would have paid them for us).
