I am 100% with you up until you say, "I'm amazed how many people run large, production name servers on BIND yet don't have a cheap support contract. If you run BIND, rather than getting your alerts via
/. look into a support contract so you get them directly from the vendor."
I have a couple issues with this. The first is simply that it's perfectly reasonable to expect a good UNIX admin to handle BIND without issue for generalist deployments. The other issue I have is that you don't need a support contract to get these alerts. Sign up for the bind-announce mailing list (link:
https://lists.isc.org/mailman/listinfo/bind-announce).
Again, I'm totally with you up until the end there.