Comment 1st hand experience (Score 2) 110
I switch from century link to comcast, but when my 6-month trial price expired and I tried to switch back, century link said they couldn't offer me broadband service because their lines in my neighborhood were at capacity (i'm supposedly on a waiting list). Meanwhile comcast more than doubled their introductory price on me.
Xcel just replaced all the gas pipelines throughout the entire neighborhood last summer and the city just repaved most of the streets, so I was SURE there would be some opportunity for century link to put in new infrastructure relatively cheaply at the same time. But no, they STILL can't offer me service.
Up until now, I figured century link was just too cheap to build infrastructure in my neighborhood. Now I wonder if it isn't really their fault. I love to hate century link, but I'm even more eager to hate comcast.
And for the record, I'm white and middle class (as is most of my neighborhood, though I am notoriously cheap and unwilling to pay for stupid bundle I don't need). Not that racism or poorism doesn't contribute to their decisions, but don't blame on malice and -isms what greed or stupidity can explain.